
Risk in Focus :: Hospitality Q4 2024
October 23, 2024
With customer service at the heart of the hospitality industry, toxicity is the last ingredient that should be tolerated. When staff face harassment from guests, co-workers, or management, culture and reputations can quickly spoil.
- There are at least 4 types of harassment other than sexual misbehavior.
- Lawsuits against hospitality companies are increasing, and so are the awards against them.
- Adopting federal guidelines is an opportunity to address harassment issues.
Insurance-based risk transfer strategies are just one set of tools that can help mitigate risks to a business as well as provide a safe environment for employees, clients, and customers. Discover essential harassment strategies that ensures a safe and hospitable workplace in our latest Risk in Focus.
Learn more in the latest Risk in Focus :: Hospitality Report.
The views and opinions expressed within are those of the author(s) and do not necessarily reflect the official policy or position of Parker, Smith & Feek. While every effort has been taken in compiling this information to ensure that its contents are totally accurate, neither the publisher nor the author can accept liability for any inaccuracies or changed circumstances of any information herein or for the consequences of any reliance placed upon it.
Twitter
LinkedIn
Facebook
YouTube